Privacy Policy

Last Updated: August 15, 2024

1. Introduction

Equest Capital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Property preferences and requirements
• Financial information relevant to property transactions
• Government-issued identification documents (as required for property transactions)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our real estate services
• To match you with suitable properties
• To communicate with you about properties, services, and updates
• To process transactions and send transaction-related communications
• To improve our website and services
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)
• To detect and prevent fraud or unauthorized activities

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, such as:

• Property listing services
• Payment processors
• Marketing and analytics providers
• Legal and financial advisors

4.2 Property Transactions

When facilitating property transactions, we may share relevant information with:

• Property owners and sellers
• Prospective buyers or tenants
• Legal professionals and notaries
• Financial institutions

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, we will securely delete or anonymize your information.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for processing where consent was the basis

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Marketing Communications

With your consent, we may send you marketing communications about our services, properties, and promotions. You can opt out of receiving these communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your communication preferences

12. International Data Transfers

Your information may be transferred to and processed in locations outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Equest Capital
35, 1 Floor, MKK Road
Rajajinagar 1 Block
Bangalore-560010
Phone: +91 7338116616
Email: amit@equestcapital.com

15. Grievance Officer

In accordance with applicable data protection laws, we have appointed a grievance officer to address privacy-related concerns:

Email: amit@equestcapital.com
Phone: +91 7338116616

We will respond to your queries within the time frame specified by applicable law.